Last updated: 11 November 2026

Our Event Planner respects your privacy and is committed to protecting your personal information.
 

This Privacy Policy explains what information we collect, how and why we use it, who we may share it with, how long we keep it and the rights you have under UK data protection law.
 

1. Who we are
 

For the purposes of UK data protection law, the individual operating Our Event Planner is the data controller responsible for the personal information described in this policy.
 

Trading name: Our Event Planner
Email: hello@oureventplanner.com
Correspondence address: Unit 2 Invicta Park, Sandpit Road, Dartford, DA1 5BU
 

If you have any questions about this Privacy Policy or how your information is used, please contact us using the email address above.
 

2. Information we collect from event organisers
 

When you submit an event brief or contact us about an event, we may collect:

• your name;

• email address;

• telephone number;

• type of event;

• event date or approximate date;

• event location or postcode;

• approximate number of guests;

• whether you already have a venue;

• the types of venues, services or suppliers you are looking for;

• your approximate budget;

• information you provide in your event description or additional notes; and

• records of our communications with you.
   

For children's birthday parties, we may also ask for the approximate age of the child so that we can identify age-appropriate venues, entertainment and activities.
 

We do not need the child's full name, contact details or other identifying information.
 

Please do not include sensitive personal information such as medical information, financial information or detailed information about children unless it is genuinely necessary for us to deal with your enquiry.
 

Specific matters such as allergies, medical requirements or accessibility needs can normally be discussed directly with your chosen supplier where appropriate.

3. Information we collect from suppliers
 

If you register your interest as a supplier, respond to an event opportunity or are introduced to an organiser, we may collect:

• your name;

• business or trading name;

• email address;

• telephone number;

• business location;

• areas you cover;

• services you provide;

• website and social-media details;

• information about your services;

• event opportunities offered to you;

• your responses to those opportunities;

• whether you were shortlisted or selected;

• records of introductions;

• records of introduction fees, payments or refunds; and

• records of communications with us.
   

We may also collect supplier information from publicly available sources such as business websites, public business directories and public business social-media pages.
 

4. How we use organiser information
 

We use organiser information to provide the Our Event Planner service.

This includes:

• reviewing your event brief;

• understanding what you are looking for;

• identifying potentially suitable local venues and suppliers;

• contacting suppliers about relevant opportunities;

• assessing supplier availability and suitability;

• preparing a shortlist of suitable options for you;

• contacting you if we need additional information;

• introducing you to suppliers you choose to speak to;

• dealing with questions, complaints or feedback;

• monitoring and improving the service; and

• maintaining appropriate business and administrative records.
   

Submitting an event brief does not automatically give every supplier access to your personal contact details.

When we initially contact potential suppliers, we may provide relevant information about the event, such as the approximate location, date, type of event, number of guests, services required and budget where appropriate.

We will not ordinarily provide your name, telephone number or email address at this stage.

If you select a supplier as someone you would like to speak to, we may then provide that supplier with your contact details and relevant information about your event so that you can communicate directly.
 

The supplier will then deal directly with you regarding final availability, pricing, scope of work, contracts and payment.
 

5. How we use supplier information
 

We may use supplier information to:

• determine whether a supplier appears suitable for an event;

• contact suppliers about relevant opportunities;

• include suitable suppliers in organiser shortlists;

• facilitate introductions between suppliers and organisers;

• administer introduction fees and refunds;

• keep records of supplier responses and outcomes;

• evaluate the quality and relevance of suppliers;

• improve how we match organisers and suppliers; and

• administer and protect the Our Event Planner service.
   

If we have identified your business using publicly available business information and you do not wish to receive future event opportunities from us, you can contact us at hello@oureventplanner.com and we will record that preference.
 

6. Our lawful bases for using personal information
 

UK data protection law requires us to have a lawful basis for processing personal information.
 

Depending on the circumstances, we may rely on the following lawful bases.
 

Contract and steps before entering into a contract

Where you ask us to help you find venues or suppliers, or where a supplier asks to participate in an introduction, processing may be necessary to provide the service requested or to take steps at your request.
 

Legitimate interests

We may process personal information where it is necessary for our legitimate interests in operating, administering, protecting, testing and improving Our Event Planner.
 

These interests include matching genuine event enquiries with relevant suppliers, maintaining appropriate records, preventing misuse and understanding whether the service is working effectively.
 

We consider the impact on the people whose information we use before relying on legitimate interests.
 

Legal obligations

We may process or retain information where necessary to comply with legal, tax, accounting or regulatory obligations.
 

Consent

Where consent is specifically required, for example for certain website analytics or advertising technologies, we will ask for that consent before those technologies are activated.
 

You can change or withdraw cookie consent through the website's cookie controls.
 

7. Who we share information with
 

We do not sell your personal information.
 

We may share personal information with organisations that provide services needed to operate Our Event Planner.
 

These currently include:
 

Wix

Our website is built and hosted using Wix.

Wix may process information submitted through website forms and other information necessary to provide and secure the website.
 

Usercentrics

We use the Usercentrics cookie-consent system provided through Wix to manage visitors' cookie and tracking preferences.
 

Google Workspace

We use Google Workspace to provide our business email service and to communicate with organisers and suppliers.
 

Meta

We may use Meta advertising and Meta's website measurement tools, including Meta Pixel and associated conversion-measurement technology, to understand whether our advertising results in visits and event enquiries.

Where consent is required, these technologies are only used after the appropriate consent has been provided through our cookie banner.
 

Wix Payments

We use Wix Payments to process supplier introduction fees. Wix and its payment-processing partners may process payer details, payment information and transaction information to complete payments, prevent fraud and handle refunds or payment disputes.

We may receive and retain transaction information such as the payer’s name, email address, amount paid, payment date, introduction reference and payment or refund status. We do not receive or store your complete payment-card number or card security code.

Further information about Wix’s handling of personal information is available in the Wix Privacy Policy.
 

Event suppliers

Where you are organising an event, relevant information about your event may be shared with potential suppliers so that we can establish whether they are suitable and available.

Your direct contact information will ordinarily only be shared with a supplier after you have chosen that supplier as someone you would like to speak to.
 

Other disclosures

We may also disclose information where required by law, where necessary to protect our legal rights, or where reasonably necessary to prevent fraud, misuse or security threats.
 

8. Website analytics and advertising measurement
 

We use Wix Analytics to understand how visitors use our website and to assess the performance of the service.
 

We may also use Meta Pixel and associated Meta conversion-measurement technology to understand whether advertising on Meta platforms leads to visits, event briefs or other relevant actions on our website.
 

These technologies may collect information such as:

• pages visited;

• approximate time of visits;

• browser or device information;

• IP address or similar technical identifiers;

• referring websites or advertising campaigns; and

• actions taken on the website.
   

Non-essential analytics and advertising technologies are controlled through our cookie-consent system.
 

They will only be used where the relevant consent is required and has been provided.
 

You can reject non-essential cookies and still use the Our Event Planner service.
 

For more information, please see our Cookie Policy.
 

9. Marketing communications
 

During the current validation stage of Our Event Planner, we do not use event brief submissions to sign people up for general promotional or newsletter emails.
 

We may contact you by email, telephone or SMS where necessary to deal with the specific event enquiry or supplier opportunity you have asked us to handle.
 

These service communications are separate from general marketing.
 

If we introduce marketing communications in future, this Privacy Policy will be updated and any consent or opt-out requirements will be dealt with separately.
 

10. Payments
 

Supplier introduction fees are processed through Wix Payments and its payment-processing partners.
 

Payment details are entered through the checkout provided for your transaction. Wix and the relevant payment providers process this information to complete and secure the payment and, where necessary, manage refunds, fraud prevention or payment disputes.
 

Our Event Planner may retain records confirming:

• who paid;

• the amount paid;

• the date of payment;

• the relevant introduction reference;

• the payment status; and

• any refund made.
   

We use these records to match payments to introductions, provide the service and maintain appropriate accounting and business records.
 

We do not receive or store complete payment-card numbers or card security codes. Please do not send card details to us by email or through our enquiry forms.
 

11. How long we keep information
 

We do not keep personal information for longer than reasonably necessary.
 

As a general guide:
 

Event enquiries

We normally retain event enquiry information for up to 12 months after the event date or our last substantive contact, whichever is later.

This allows us to deal with follow-up questions, measure the effectiveness of the service and resolve any issues that arise.
 

Supplier records

Supplier business and contact records may be retained while a supplier remains relevant to the service.

Where a supplier is no longer active or has asked not to receive opportunities, we may retain a limited record of that preference so that we do not contact them again unnecessarily.
 

Payment and accounting records

Information needed for tax, accounting or legal purposes may be retained for longer where required by law.
 

Complaints or disputes

Where there is a complaint, dispute or potential legal claim, relevant information may be retained for as long as reasonably necessary to resolve the issue and protect our legal rights.
 

Information that is no longer required will be deleted, anonymised or securely disposed of.
 

12. International processing
 

Some of the service providers we use are international organisations and may store or process information outside the United Kingdom.
 

Where UK data protection law requires safeguards for an international transfer of personal information, we rely on the appropriate transfer arrangements or safeguards provided by the relevant service provider.
 

13. Security
 

We take reasonable technical and organisational measures to protect personal information from accidental loss, misuse, unauthorised access, alteration or disclosure.
 

We also limit access to personal information to those who reasonably need it to operate the service.
 

No internet-based service can guarantee complete security, but we take reasonable precautions appropriate to the nature of the information we process.
 

14. Your data protection rights
 

Depending on the circumstances, you may have the right to:

• ask for a copy of the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information;

• ask us to restrict how we use your information;

• object to certain uses of your information;

• receive certain information in a portable format;

• withdraw consent where processing is based on consent; and

• complain about how your information has been handled.
   

Not all rights apply in every situation.
 

To exercise your rights, contact:

hello@oureventplanner.com

We may need to confirm your identity before responding to a request.
 

15. Cookies
 

Our website uses essential cookies required for it to operate.
 

With your permission, we may also use analytics and marketing cookies or similar technologies.
 

When you first visit the website, you will be given the opportunity to accept or reject non-essential technologies and to choose which categories you wish to allow.
 

You can change your choices later using the cookie settings available on the website.
 

Further details are provided in our Cookie Policy.
 

16. Complaints
 

If you are concerned about how we use your personal information, please contact us first at:

hello@oureventplanner.com
 

We will try to resolve the issue.
 

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
 

17. Changes to this Privacy Policy
 

We may update this Privacy Policy as Our Event Planner develops, if the services we use change or if legal requirements change.
 

The latest version will be published on our website and the date at the top of the policy will be updated.
 

Contact details
 

Our Event Planner
Operated by: Daryl Weston, trading as Our Event Planner
Email: hello@oureventplanner.com
Correspondence address: Unit 2 Invicta Park, Sandpit Road, Dartford, DA1 5BU