Last updated: 11 November 2026
 

These terms apply when a business or individual providing event-related services receives opportunities or purchases an introduction through Our Event Planner.

Please read them before purchasing an introduction.
 

1. About Our Event Planner
 

Our Event Planner

Email: hello@oureventplanner.com
Correspondence address: Unit 2 Invicta Park, Sandpit Road, Dartford, DA1 5BU
 

In these terms, “we”, “us” and “Our Event Planner” refer to the operator of Our Event Planner.
 

“Supplier” or “you” means the business or professional receiving an event opportunity or purchasing an introduction.
 

“Organiser” means the person or organisation planning the relevant event.
 

These terms are intended for suppliers acting in the course of a business, trade or profession.
 

2. How the service works
 

Our Event Planner helps people planning events identify potentially suitable venues, suppliers and service providers.
 

When we receive an event enquiry that appears relevant to your business, we may send you details of the opportunity.
 

There is no charge simply to receive an opportunity or tell us that you would like to be considered.
 

The usual process is:

1. We receive an event brief from an organiser.

2. We identify potentially suitable suppliers.

3. Relevant suppliers are given sufficient information to decide whether they would like to be considered.

4. Interested suppliers may be included in a shortlist presented to the organiser.

5. The organiser decides which supplier or suppliers they would like to speak to.

6. If the organiser selects you, we will offer you the opportunity to purchase a direct introduction.

7. The introduction fee is £9.95 per selected introduction.

8. If you purchase the introduction, we exchange direct contact details so that you and the organiser can communicate directly.
    

You are under no obligation to purchase an introduction simply because the organiser has selected you.
 

3. What information you receive before paying
 

Before deciding whether you would like to be considered, we will normally provide relevant information about the opportunity, which may include:

• event type;

• approximate event location;

• event date;

• approximate guest numbers;

• service required;

• relevant event requirements; and

• budget information where the organiser has provided it.
   

At this stage, we will not ordinarily provide the organiser's direct telephone number, email address or other information intended to enable direct contact.
 

The information provided before an introduction is supplied so that you can decide whether the opportunity is relevant to your business.
 

You must not use that information to try to identify or contact the organiser independently in order to avoid the introduction process.
 

If you already know or are already dealing with the organiser independently, please tell us.
 

4. Being shortlisted does not guarantee selection
 

Expressing interest does not guarantee that you will be included in an organiser's shortlist.
 

Being included in a shortlist does not guarantee that the organiser will select you.
 

We may decide which suppliers to include in a shortlist based on factors such as:

• relevance to the brief;

• location or service area;

• apparent availability;

• price or budget fit;

• information supplied by you;

• publicly available information about your services; and

• the requirements expressed by the organiser.
   

Our Event Planner is not obliged to include every interested supplier.
 

5. The £9.95 introduction fee
 

The introduction fee is currently £9.95 per introduction.
 

The fee only becomes relevant after an organiser has selected you as a supplier they would like to speak to.
 

There is:

• no joining fee;

• no subscription fee; and

• no charge merely to express interest in an opportunity during the current test.
   

You may accept or decline the paid introduction.
 

If you decline, we will not provide the organiser's direct contact details to you through that introduction.
 

If an organiser selects more than one supplier, each supplier is offered a separate introduction. An introduction is not exclusive unless we expressly confirm otherwise in writing.
 

6. What you are purchasing

The £9.95 fee purchases a direct introduction to an organiser who has indicated that they would like to speak to you about their event.
 

The introduction will normally be completed by exchanging relevant direct contact details between you and the organiser.
 

The fee does not purchase or guarantee:

• a confirmed booking;

• exclusivity;

• a minimum contract value;

• a particular level of spending by the organiser;

• a response to every subsequent message or call;

• that the organiser will ultimately proceed with the event; or

• that the organiser will choose your business after speaking to you.
   

Once the introduction has been made, the commercial discussion is between you and the organiser.
 

7. When an introduction is considered completed
 

An introduction is normally considered completed when we have provided the supplier and organiser with sufficient direct contact information to communicate with each other.
 

For example, this may be through an introduction email containing the relevant names, email addresses and/or telephone numbers.
 

If the contact details supplied by the organiser prove to be materially incorrect or unusable and we are unable to provide a workable introduction, please contact us.
 

8. Refunds
 

If you pay the £9.95 introduction fee and we are unable to complete the introduction, we will refund the introduction fee.
 

Examples may include circumstances where:

• we discover that the organiser's contact information is invalid;

• the organiser withdraws their request before we are able to make the introduction; or

• an administrative or technical problem on our side prevents us from providing the introduction.
   

A refund will not normally be due merely because:

• the organiser does not ultimately book you;

• the organiser chooses another supplier;

• the organiser changes or cancels the event after the introduction;

• the organiser does not respond as quickly as you would like after valid contact details have been exchanged;

• you and the organiser cannot agree on price or terms;

• you subsequently become unavailable; or

• the opportunity does not result in revenue for your business.
   

If there is a genuine problem with an introduction, contact hello@oureventplanner.com and we will review the circumstances reasonably.
 

9. Your relationship with the organiser
 

Our Event Planner introduces organisers and suppliers.
 

We are not normally a party to the contract between you and the organiser.
 

After the introduction, you and the organiser are responsible for agreeing matters such as:

• final availability;

• scope of services;

• price;

• deposits;

• cancellation terms;

• contracts;

• payment arrangements;

• delivery;

• health and safety requirements; and

• any other terms relating to the event.
   

Any contract for the actual event service is between you and the organiser unless expressly stated otherwise.
 

Our Event Planner does not collect payment from organisers on behalf of suppliers.
 

10. Your responsibilities as a supplier
 

By asking to be considered for opportunities or purchasing an introduction, you confirm that information you provide about your business is accurate and not misleading.
 

You are responsible for ensuring that you:

• are legally entitled to provide the services you offer;

• have any licences, permissions, registrations or qualifications required for those services;

• maintain appropriate insurance where relevant;

• comply with applicable health and safety requirements;

• comply with safeguarding requirements where your work involves children or vulnerable people;

• obtain any DBS checks or similar checks required or appropriate for the services you provide;

• provide organisers with clear and accurate pricing and contractual terms; and

• comply with applicable laws and regulations.
   

Our Event Planner does not employ suppliers and does not control how you provide your services.
 

11. Supplier information and profiles
 

We may use information you provide, together with relevant information that you have made publicly available about your business, when assessing your suitability for event opportunities or presenting your business to organisers.
 

You grant us permission to use your business name, service description, publicly available website or social-media links and other information you provide for the purpose of matching you with relevant organisers.
 

If any information we hold about your business is inaccurate, please tell us.
 

12. Organiser information
 

Information provided about an organiser and their event must only be used for the purpose of considering or pursuing the relevant business opportunity.
 

Once an introduction has been completed, you may use the organiser's information as reasonably necessary to discuss, quote for and potentially provide the requested services.
 

You are responsible for complying with applicable data-protection and privacy laws when handling personal information received through an introduction.
 

Please do not add organisers to unrelated marketing mailing lists merely because we have introduced you.
 

13. Supplier selection and removal
 

We may choose not to send opportunities to, shortlist or continue working with a supplier where we reasonably believe that doing so could harm organisers, the service or the reputation of Our Event Planner.
 

This may include situations involving:

• misleading business information;

• repeated poor-quality responses;

• inappropriate behaviour;

• complaints from organisers;

• suspected fraud;

• attempts to misuse event information; or

• failure to comply with these terms.
   

There is no guarantee that any supplier will receive a particular number of opportunities.
 

14. No guarantee about organiser information
 

We ask organisers to provide accurate information about their events, but we cannot independently verify every detail they provide.
 

Event dates, budgets, guest numbers, requirements and other information may change.
 

You should confirm all important information directly with the organiser before committing to provide services or incur significant costs.
 

15. Availability of the service
 

Our Event Planner is currently operating as an early-stage event-planning and introduction service.
 

We do not guarantee that the service will always be available or that a particular volume of event opportunities will be generated.
 

We may change, suspend or discontinue parts of the service where reasonably necessary.
 

There is currently no ongoing subscription commitment.
 

16. Payments
 

Introduction payments are processed through Wix Payments and its payment-processing partners, using the payment methods offered at checkout.
 

Payment information is handled by Wix and the relevant payment providers in accordance with their applicable privacy notices. Any additional terms applicable to your chosen payment method will be made available where relevant during checkout.
 

Payment of the £9.95 introduction fee confirms your acceptance of these Supplier Introduction Terms.
 

The contract for that introduction is formed when your payment is successfully completed.
 

The contract is concluded in English.
 

We will retain a record of the payment and introduction. You should also retain or download a copy of these terms for your own records.
 

17. Our liability
 

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
 

Subject to that, Our Event Planner is an introduction service and is not responsible for the acts, omissions, services or conduct of an organiser or supplier after an introduction.
 

We are not responsible for:

• whether an organiser makes a booking;

• the financial value of a booking;

• disputes between suppliers and organisers;

• loss arising from an organiser cancelling or changing an event;

• the quality or performance of services supplied by a supplier; or

• indirect or consequential business losses arising from an introduction.
   

To the fullest extent permitted by law, our total liability arising from introduction services provided to you will not exceed the total introduction fees you have paid to us during the preceding 12 months.
 

18. No partnership or agency
 

Nothing in these terms creates an employment relationship, partnership, joint venture or agency relationship between Our Event Planner and a supplier.

You operate your own independent business and contract directly with organisers.
 

19. Changes to these terms
 

We may update these terms as the Our Event Planner service develops.
 

Changes will not retrospectively alter an introduction you have already purchased unless required by law or agreed with you.
 

The latest version will be published on our website with the date it was last updated.
 

20. Governing law
 

These terms and any dispute arising from them are governed by the laws of England and Wales.
 

The courts of England and Wales will have jurisdiction over disputes relating to these terms, subject to any mandatory legal rights that apply.
 

21. Contact
 

Questions, refund requests or concerns relating to an introduction should be sent to:

Our Event Planner
Email: hello@oureventplanner.com
Operated by: Daryl Weston, trading as Our Event Planner
Correspondence address: Unit 2 Invicta Park, Sandpit Road, Dartford, DA1 5BU